Menu
Panier 0

RETURN & EXCHANGE POLICY

RETURN & EXCHANGE POLICY

ONLINE RETURN AND EXCHANGE POLICY

Online purchases may be returned by mail within 30 days of your purchase date with original tags and invoice. Exchanges are available in-store only. Returns and exchanges are not accepted at any other retailer that may carry Viaparioli.com product.

Sales are final and cannot be exchanged on all gift cards, pierced earrings, hats, underwear, and final sale or clearance items. Swimwear must have original price tags and hygienic liner intact. Gifts purchased online can be returned or exchanged in-store only. Original shipping and gift packaging charges are non-refundable.



TO RETURN BY MAIL ($8 RETURN SHIPPING FEE):

1. Initiate your return request online by selecting the return request link from:
(a) “Order History’ in your account at viaparioli.com if you are a registered customer; or
(b) The bottom of your order confirmation email if you purchased as a guest customer (not registered).
(c) Select the item(s) you wish to return*, including quantity and reason for the return, and then select “Continue”. Review and confirm your return request.
2. Indicate the quantity and return code on your packing list. Securely pack and seal items and packing list in the original package (if possible). Affix prepaid return label included with shipment. Ensure no other packing or shipping labels are showing.
3. Drop the shipment off at your nearest UPS location, UPS Drop Box, UPS Driver, UPS store, or UPS authorized dealer. Keep your UPS receipt for tracking purposes.
4. Once your return is processed, you will receive a return confirmation email. Your refund will be credited in the same form as your original payment. A return shipping fee of $8 will apply and be deducted from any amounts to be credited.
*Note: Orders and/or items that cannot be selected to return are not eligible. See the policy above for details.